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Casa Manta Store Regulations

§1. General Provisions

Below you will find information about how we care for your personal data when you use our online store www.casamanta.com (hereinafter referred to as the „Website”).
The personal data controller is CASA MANTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office at ul. Lodowa 106A, 93-232 Łódź, NIP: 9820393428, KRS: 0001164318.
If you have any questions regarding your data, please contact us by email at office@casamanta.pl/en. We will be happy to help.

§2. Data Processing Principles

We process your data in accordance with applicable law – in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). Depending on the situation, data may be processed for the following purposes:

  1. fulfilling orders and managing purchases,
  2. contacting you regarding an order or inquiry,
  3. sending the newsletter if you consent,
  4. complying with legal requirements (e.g., tax requirements),
  5. securing or defending against potential claims.

§3. What data do we collect?

Depending on how you use our store, we may process data such as:

  1. name and surname,
  2. email address,
  3. phone number,
  4. shipping address,
  5. payment details (via secure external systems),
  6. IP address, browser type, and basic device information.

§4. On what basis do we process this?

We process your data because:

  1. you have given us your consent (e.g., when signing up for the newsletter),
  2. we need it to fulfill the contract (purchase)

 

 

Casa Manta Privacy Policy

§1. General Provisions

Below you will find information about how we care for your personal data when you use our online store www.casamanta.com (hereinafter referred to as the „Website”).
The personal data controller is CASA MANTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office at ul. Lodowa 106A, 93-232 Łódź, NIP: 9820393428, KRS: 0001164318.
If you have any questions regarding your data, please contact us by email at office@casamanta.pl/en. We will be happy to help.

§2. Data Processing Principles

  1. We process your data in accordance with applicable law – in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
  2. Depending on the situation, data may be processed for the following purposes:
    fulfilling orders and managing purchases,
    contacting you regarding an order or inquiry,
    sending the newsletter if you consent,
    complying with legal requirements (e.g., tax requirements),
    securing or defending against potential claims.

§3. What data do we collect?

Depending on how you use our store, we may process data such as:

  1. name and surname,
  2. email address,
  3. phone number,
  4. shipping address,
  5. payment details (via secure external systems),
  6. IP address, browser type, and basic device information.

§4. On what basis do we process this?

We process your data because:

  1. you have given us your consent (e.g., when signing up for the newsletter),
  2. we need it to fulfill the contract (purchase)

 

Washing instructions

To ensure your Casa Manta textiles last a long time and look beautiful:

  • Wash at up to 30°C, preferably on a delicate cycle.
  • Use mild detergents, free from bleach and enzymes.
  • Do not tumble dry – allow fabrics to dry naturally, preferably flat.
  • Do not bleach or dry clean.
  • If you iron, do so inside out, at a low temperature.

Natural materials may change slightly over time – that’s part of their charm.

Care for them with care, and they will reward you with years of softness.

Returns and complaints

We want Casa Manta products to serve you well. However, if something doesn’t meet your expectations, you have the right to return or make a complaint.

RETURNS

You have 14 days from the date you received your order to return it without giving a reason.

Returns are accepted only if the product is in pristine condition: unused, in its original packaging.

To make a return:

  1. Download formularz zwrotu and fill it out.
  2. Attach the form to your package and return it to the address provided on the form.
  3. After receiving your package, we will refund your money within 14 business days, to the same account number from which the payment was made.

Return shipping costs are covered by the buyer.

 

COMPLAINTS

If a product has a manufacturing defect or was damaged in transit, we apologize and will do everything we can to repair it.

  1. Write to us at hello@casamanta.com, attaching photos of the damage and the order number.
  2. We will respond as soon as possible – usually within 2 business days.

GIFT WRAPPING

GIFT BOX | 30 ZŁ

The option to have your order shipped in special gift packaging is available. This item is non-refundable and non-exchangeable.